This Privacy & Cookies Policy (the ‘Policy’) outlines the practices of PlayField Technologies (‘PlayField Technologies’) in relation to the collection and use of information about you when you play one of PlayField Technologies’ games (each a ‘Game’ and collectively the ‘Games’) on a browser, through a social networking site, or as an app. It also explains how PlayField Technologies collects and uses information when you submit a complaint to PlayField Technologies via email.
Amendments of Policy
PlayField Technologies reserves the right to modify this Policy at any time. When this happens, we will notify you by displaying a notice on our website and within the Games. The changes will apply to your use of the website and/or Games once notified. If you do not agree with the updated Policy, you should stop using the website and/or Games. If you continue to use our Games after the changes, your continued use signifies your agreement to the updated Policy.
For the purposes of data protection legislation, PlayField Technologies is the data controller for the processing of your personal data. The notification will specify which data is processed, the purpose for which it is processed, and to whom it will be disclosed. If you have any questions regarding this Policy, please contact PlayField Technologies at support@playfieldtechnologies.com.
Data Retention
We are committed to handling any personal information we collect, including email addresses or phone numbers, with the utmost confidentiality, whether through support requests or other correspondence. We will never disclose any personal information to third parties. Any personal data will not be retained after the support request or other correspondence has been resolved.
We may use some of your data for various lawful purposes when you install and use our mobile applications and games.
- To provide the services you requested
For example, understanding that you must finish the first level to proceed to the second.
Legal basis: The requested service strictly requires this kind of data processing. - To perform analytics and analyze user behavior
To make ongoing improvements.
Legal basis: Express consent. We only process data collected through our games for analytics purposes once you have consented via the pop-up notice within our apps. - To serve tailored advertising
We aim to serve ads tailored to users’ preferences and interests, allowing us to continue providing free services and products.
Legal basis: Express consent. We process your data for personalized advertising only after you have provided consent through the pop-up notice in our apps.
You may change your consent at any time by adjusting settings in the app or game.
Please note that even if you withdraw your consent or choose not to provide it, you will still receive advertisements, but they may be less relevant to you as they will not be customized.
Data Deletion
You may withdraw your consent for the collection, use, and/or disclosure of your personal data and/or request its deletion by sending an email to support@playfieldtechnologies.com. We will process such requests in accordance with this Privacy Policy and applicable data protection laws.
What Personal Data Is and Who This Policy Applies To
Personal data refers to any information that can identify you or is related to you, such as your real name, alias, device identification number, location data, online identifiers, commercial information (including products or services purchased), and as defined by applicable laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We will detail the specific information we collect from you in this Policy.
By using the Games or visiting the website, you agree to be bound by this Policy regarding the information collected about you. PlayField Technologies may update this Policy at any time. Continued use of the Games will signify your acceptance of any changes. This Policy applies to:
- People who use the Games.
- People who contact us to make complaints via email.
People Who Contact or Make Complaints to PlayField Technologies via Email
When PlayField Technologies receives complaints via email, we may retain relevant documents and personal information about the complainant and others involved in the complaint. The information will only be used to process the complaint, review our services, and evaluate our staff.
We will retain this information for a maximum of six (6) years after the complaint has been resolved, in a secure environment with access restricted on a ‘need-to-know’ basis. We rely on legitimate interests as the basis for processing this data.
It is in PlayField Technologies’ legitimate interest to collect and process this data in order to analyze and respond to complaints. The personal data collected is not so intrusive that it outweighs the rights and freedoms of the data subject.
Data Collection
PlayField Technologies collects the following data when you use the Games:
- Finance Data
If you make purchases within the Games, we will collect information related to those purchases (see paragraph 4(b) below). - Marketing Data
If you consent, we may send newsletters or other marketing communications about our or our group’s other games. - Financial Information
Your purchases and in-app transactions are handled through the platform where the Game was purchased or through third-party payment processors (such as the Apple App Store or Google Play). PlayField Technologies does not store card or payment details, but it keeps a record of your purchases and spending.
Usage of Collected Data
PlayField Technologies will use the data collected for the following purposes:
- Offering the Games to you based on Game Data.
- Using Analytics Data to improve the Games and your experience.
- Completing transactions using Finance Data.
- Providing technical support and resolving issues related to Game Data.
- Preventing fraud and illegal activities.
- Serving targeted ads based on your consent. You can opt out of personalized ads in the “Ad Settings” section.
- Sending Marketing Data about our products, services, and games you may find interesting. You can opt out by emailing us at support@playfieldtechnologies.com.
- Sharing data with third parties for purposes outlined in this Policy.
Sharing Information with Third Parties
PlayField Technologies will not share your information with third parties except as described in this Policy. We may share information with third parties who assist in collecting analytics or serving advertisements.
Policy Toward Children (COPPA)
PlayField Technologies’ Games are intended for individuals who are legally allowed to own a device and make in-app purchases. We do not knowingly collect personal data from children under 13. If we discover that personal data has been collected from a child under 13, we will take reasonable steps to delete that information.
If you are under 18, you may need to obtain permission from a parent or guardian to play the Games, as stated in our Terms of Service.
Contact Details
If you have any questions about this Policy or your personal information, including your rights under GDPR and/or CCPA, please contact us at support@playfieldtechnologies.com.
Exercising Your Rights
You may contact us using the details above if you wish to:
- Access a copy of the personal data we hold about you.
- Correct any personal data we hold about you.
- Erase or object to the processing of your personal data.
- If applicable, request a free copy of your personal data under CCPA in a structured, machine-readable format.
PlayField Technologies may ask you to verify your identity before responding to such requests.
Under CCPA, we are not required to delete information necessary for certain purposes, such as completing transactions or providing requested services.
Cookies and Other Similar Technologies
- What are Cookies?
Cookies are small text files placed on your device when you visit a website or use a Game. Other similar technologies, referred to as “Technologies,” are used for tracking, advertising, or analytics within the Game. - Disabling Cookies:
If you do not wish to use cookies or Technologies, you can disable them by adjusting your device settings.
Contact Us
For more details or any inquiries regarding this Privacy & Cookies Policy, please contact us at support@playfieldtechnologies.com.